Refund Policy

1. Overview

Thank you for choosing Pambify. We strive to provide the best tools for technical hiring, profile verification, and career growth. If you are not completely satisfied with your premium services, purchase, or subscription, we are here to help.

Eligibility Window: Refund requests must be submitted within a maximum of 7 days from the date of your purchase or billing transaction.

2. Eligibility Criteria

To qualify for a refund, the request must meet the following guidelines:

• The request is initiated within 7 days from the original transaction time.
• The service or verification layer has not been fully utilized or completed (e.g., if a technical mock screening or comprehensive profile audit has already been completed, eligibility is voided).
• For recurring subscriptions, a refund applies only to the current billing period's transaction and does not cover historical billing cycles.

3. Non-Refundable Items

The following categories of products and services are strictly non-refundable:

• Verification credentials once officially issued and locked to a profile.
• Resume review and career support services once custom feedback has been prepared or delivered.
• Promotional, discounted, or grandfathered plans unless specified at checkout.

4. Refund Request Process

To request a refund, please follow these steps:

1. Send an email from your registered account address to contact@pambify.com.
2. Use the subject line: "Refund Request - [Your Billing Transaction ID / Invoice Number]".
3. State clearly the reason for your refund request and any relevant details.

Our billing support team will review your application within 2 to 3 business days. Once approved, the refund will be credited back to your original payment method within 5 to 7 business days, depending on your bank or credit card provider.

5. Abuse of Policy

Pambify reserves the right to refuse refunds to users who exhibit behavior indicating abuse of this refund policy, including opening multiple accounts to access free assessment slots or recurringly purchasing and requesting refunds.

6. Contact Us

If you have any questions, concerns, or inquiries regarding our refund policies, please contact us at:

Email: contact@pambify.com

Pambify is a trademarked entity of CrispCode Innovations pvt ltd.